Frequently Asked Questions

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CAR RENTAL RESERVATIONS
 
 

Frequently Asked Questions

Are there special taxes for car rentals in countries outside of the US?
Are taxes and insurance included in the quoted rate?
What is the difference between base rental rate and total charges?
What are CDW, PAI, TPI, VAT, VLF and airport taxes? Do I have to pay them?
Will the car company that confirms my reservation be the same one that provides my car?
Will I need a credit card in my name to rent a car?
How old do I have to be to rent a car?
Do I need a foreign drivers License?
Are car accessories available?
Can I modify/change an existing reservation?
Is there a shuttle service to my rental car?
Will I receive the make/model of car I have reserved?
Are there seperate rules for local renters?
What is the cost for using the Car Rental Hotline service?

Yes, there can be some mandatory taxes that are only applied in certain countries. Check with the car company when you are picking up your car.
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Are taxes and insurance included in the quoted rate?
No, taxes and insurance are not included in the quoted rate.
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What is the difference between base rental rate and total charges?
The base rate is the amount of the rental before any taxes, service fees or mandatory insurance charges are included. Total charges would include all additional fees.
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What are CDW, PAI, TPI, VAT, VLF and airport taxes? Do I have to pay them?
CDW is Collision Damage Waiver, PAI is Personal Accident Insurance, TPI is Theft Protection Insurance, VAT is Value Added Tax, and VLF is Vehicle License Fee. Airport taxes are the fees that the airports charge to car companies for the use of their terminals, railroads, and roads; plus other service charges mandated by the airport. Yes, some of these various taxes and charges are mandatory and you will be advised of them at the time of car pick up.
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Will the car company that confirms my reservation be the same one that provides my car?
Not always. Some car companies have affiliates they use.
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Will I need a credit card in my name to rent a car?
Yes, the driver will need to present a valid credit card in the driver's name. Debit cards are not accepted.
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How old do I have to be to rent a car?
Most major car rental companies require renters to be a minimum of 25 years of age. Some car rental companies do allow renters at the minimum age of 18 but there is an increase in the rate of the rental and a deposit is required.
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Do I need a foreign drivers License?
Not all car companies require you to have a license from the country in which you are driving. Check with your car rental agency prior to pick up to be sure you are prepared.
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Are car accessories available?
Many rental agencies offer car accessories such as child seats, ski racks, tape/CD players, etc. Extra charges may apply for these items and they are based on availability.
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Can I modify/change an existing reservation?
Yes; however, modifications may cause rate changes. Car rates can change daily, or even hourly, so changes you make to your reservation after confirmation can affect the original rate.
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Is there a shuttle service to my rental car?
Many rental agencies offer shuttle service to the car pick up location from the airport. You will need to ask about this service prior to your arrival or check at the airport.
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Will I receive the make/model of car I have reserved?
Receiving the requested make or model of car depends upon availability at the time of your arrival to pick up the vehicle. We cannot guarantee the make or model you will receive.
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Are there seperate rules for local renters?
Many rental agencies do have additional rules and regulations for local renters or individuals not traveling by plane to their rental destination. Unlimited mileage and additional fees may vary. Contact your rental agency directly when you receive your confirmation number for further details specific to your reservation.
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What is the cost for the Car Rental Hotline service?
In order to offer you our huge selection of real-time rental car reservations at these great prices, a convenience fee will be assessed at a flat rate detailed on the rental car booking form, and will appear separately on your credit card bill. These charges are subject to change at any time, and are non-refundable.

 

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